Pirloni Shipping Policy
Last updated: July 9, 2025
Thank you for shopping with Pirloni. We are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines the terms and conditions that apply to the shipping and delivery of products purchased through our website and Services.
We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at info@pirloni.com for assistance.
Orders are typically processed within 1–3 business days after payment is received.
Processing times may be extended during high-volume periods (e.g., holidays or sales) or due to unforeseen circumstances.
Orders are not processed, shipped, or delivered on weekends or public holidays.
We offer the following shipping options at checkout, depending on your location:
| Shipping Option | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 5–10 business days | Most destinations |
| Expedited Shipping | 2–5 business days | Select destinations |
| Next-Day Delivery (NL) | Order before 15:00 = Next-Day Delivery | Netherlands only |
For customers in the Netherlands, we offer next-day delivery on all in-stock items.
Place your order before 15:00 (3:00 PM) on a business day, and we’ll deliver it the next day.
Orders placed after 15:00 or on weekends/public holidays will be processed on the next business day.
Example: Order Monday before 15:00 → Delivered Tuesday.
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
Free shipping may be available for orders above a certain value, as indicated on our website.
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided.
Orders shipped outside of the EU may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are not included in the item price or shipping cost and are the buyer’s responsibility.
Pirloni is not responsible for delays caused by customs.
If your order is lost, delayed, or damaged in transit:
Please notify us within 7 business days of the expected delivery date.
We will work with the carrier to locate your package or issue a replacement or refund where applicable.
If your package is marked as “delivered” but you haven’t received it, please first check with neighbors or your local postal facility.
Please ensure all shipping details are accurate before completing your order.
We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.
If you realize you've made a mistake, contact us immediately at info@pirloni.com. We cannot guarantee changes after an order is processed.
If a package is returned to us due to failed delivery attempts, refusal, or incorrect address:
We will contact you to arrange reshipment. Additional shipping fees may apply.
If you choose not to have the item reshipped, we may refund your order minus the original shipping fee.
For questions or concerns regarding your order or this Shipping Policy, contact us at:
Email: info@pirloni.com
